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Delivery & Collection
We will normally aim to deliver your order within 3 to 5 working days. All orders placed before 1.00pm on items in stock will be dispatched on the next working day for any mainland UK orders. Delivery lead times may be longer for out of stock items and fittings that reqire assembly or special order/made to order items.
Your order will be delivered using the following rates:
Orders under £99 carry a £9.95 delivery charge per order.
Orders over £99 are FREE delivery
UK (Orkney, Shetlands, Western Isles, Sark)
Republic of Ireland and Northern Ireland, Jersey & Guernsey
All orders carry a £19.99 delivery charge per order
Outside the UK and Export orders
Please contact us to discuss your shipping requirements further. Our partners can offer a door-to-door air service at very competative rates.
Card Payments on our webite
Your card details and personal information is treated with the highest level of security. We do not store any of your details and use the latest technologies to help prevent fraud. We are fully PCI compliant and you can verify this at any time with Trustwave, the industry leader in internet security that provides on demand threat, vunerability and compliance management services to more than 3 million business across 96 different countries.
Collect from store
We offer a free collect from store service. Our North London showroom is open 9am to 6pm Monday to Saturday with free parking.
We would strongly advise you not arrange for an electrician until you have possession of your goods, as compensation cannot be given for delays. Our couriers will notify us of an expected delivery date but we cannot specify a time between 9am and 6pm when goods will be delivered, unless a timed delivery has been requested.
You will receive an email notification when your order has been dispatched or is ready for collection.